- Will BT replace a faulty YouView box?
- Why is my BT TV box not turning on?
- What happens to my youview box when I leave BT?
- Do I own my BT YouView box?
- What is the BT TV box?
- How do I fix my BT YouView box?
- What is BT you view?
- How do I reset my YouView box without losing recordings?
- Is my YouView box wireless?
- Why does my BT box keep losing signal?
- Why is my BT box red?
- Why is my BT youview box not recording?
- How do I factory reset my BT youview box?
Will BT replace a faulty YouView box?
Re: I think my BT TV YouView box has died If you have a current BT TV contract then if the supplied box is faulty and requires replacement then it should be replaced..
Why is my BT TV box not turning on?
Turn off the power unit at the mains, and unplug the end that goes into the YouView box. Then turn the power unit back on, and leave it for about 30 seconds, do not turn it off. Then plug the other end into the back of the YouView box. See if it starts without any whining noise, and the startup completes.
What happens to my youview box when I leave BT?
says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. In your case as you intend to continue to use the Youview box you would not wish to send the box back for recycling.
Do I own my BT YouView box?
Re: “Return your youview box or you will be charged” If you have completed your initial BT YouView contract with your original box, then the box is yours to keep. Just ignore the messages.
What is the BT TV box?
The TV box from BT is our smallest box. It doesn’t record live TV, but it has many other great features that include: Pause and rewind live TV, watch………. … Pause and rewind live TV. Watch Freeview channels, including HD. Enjoy Sports, Kids, Movies, HD and Extra channels (subscription only)
How do I fix my BT YouView box?
Reset your BT TV box through the buttons on the boxSwitch the box off and then back on again. … Press and hold the down arrow button (1) on top of your box for five seconds until you see ‘Enter Maintenance Mode Y/N’ at the bottom of the screen. … After a few seconds you’ll see the ‘Maintenance Mode’ menu.
What is BT you view?
What is YouView? It’s essentially a set top box you for your TV that combines two over 70 channels of basic digital TV, and catch up and on demand services via a broadband connection. You can pause and rewind live TV, and if you buy a YouView+ box you can record programmes as well.
How do I reset my YouView box without losing recordings?
The + and – buttons on the front panel will navigate the menu. Keep pressing the – button until 2 “factory reset keep recordings” option is highlighted. If you go past the option, simply press the + button to navigate back to the option. Press the power button on the YouView Box front panel to select the option.
Is my YouView box wireless?
YouView boxes aren’t Wi-Fi enabled. They need a wired Ethernet connection to connect the internet, so that we can give you the best quality experience. We recommend using powerline adapters if your router is too far from your box. … Alternatively, you can use a Wi-Fi bridge to connect to your box.
Why does my BT box keep losing signal?
You could have an intermittent aerial connection if it affects all channels. If its just one channel then it could be either a weak signal on that channel, or a signal which is too strong, and overloading the YouView box, that can give a similar message, as the signal cannot be decoded if its too strong.
Why is my BT box red?
Broadband light is red This shows that broadband is active, but your Hub can’t connect to it. Turn off the Hub. … If the Broadband light is still red, try resetting the Hub’s default settings. If the Broadband light is still red contact us for technical support.
Why is my BT youview box not recording?
Here are some steps to help stop this from happening again: They won’t record properly if you’re having trouble viewing the channel. Get help for problems with channels > Check your equipment cabling is connected securely. Make sure you don’t switch off your BT TV box or BT Hub when you have a scheduled recording.
How do I factory reset my BT youview box?
Performing a factory resetMake sure your box is connected to the internet.Open the Main Menu.Select Settings.From Information & reset select Factory reset.Select Reset.Enter the numbers you see on screen to confirm you want to reset your box.Your box will now reset itself and we’ll walk you through the setup again.